Refund policy

If you change your mind, please contact me as soon as possible. A cancellation may be approved if I have not begun reviewing, preparing, performing, or otherwise fulfilling your personalized service.

Because I may begin preparing an order shortly after payment is confirmed, please do not rely on a specific cancellation window. Contact me immediately if you need to request a cancellation.

Once I have begun preparing or performing personalized spellwork, drawing cards or preparing a tarot reading, creating personalized materials, or otherwise fulfilling the service, the order is generally non-refundable.

This is because time, preparation, and personalized work have already been committed specifically to your order and cannot be returned or reused for another client.

A refund is not provided solely because a spell does not manifest a particular outcome, manifests differently than expected, or does not manifest within the timeframe you hoped for.

Spiritual practices are personal experiences, and I cannot guarantee a specific outcome or manifestation timeline. Your purchase is for the personalized preparation and performance of the service described on the product page, not a guaranteed future result.

Once I have begun drawing your cards, interpreting your spread, or preparing your personalized tarot materials, the service is generally non-refundable.

Tarot is offered for personal insight, reflection, spiritual guidance, and entertainment. A refund is not provided solely because you disagree with an interpretation, dislike what a reading suggests, or a future event does not occur as interpreted.

Please review all names, birthdates, photographs, questions, intentions, and other information carefully before submitting your order.

If you notice an error, contact me immediately. I will make reasonable efforts to update your information if preparation has not progressed too far. Providing incorrect or incomplete information does not automatically qualify an order for a refund after work has begun.

If you believe you accidentally submitted a duplicate order, contact me as soon as possible and include both order numbers.

If the duplicate service has not already been prepared or performed, I will review the orders and, where appropriate, arrange a refund for the duplicate purchase.

Whop provides payment processing for purchases completed through Whop Payments, while Calista remains the supplier of the service. For a payment-layer problem such as an unrecognized charge, duplicate payment, or processing error, contact Whop at support@whop.com.

Questions about spellwork, tarot readings, delivery, cancellations, or the service itself should be directed to Calista first so the order can be reviewed.

If a service-related refund is approved, Calista will instruct Whop to process the reversal. The refund is normally returned to the original payment method.

The time required for funds to appear depends on Whop, the payment processor, the original payment method, and your bank or card provider.

Please contact me first. If you received the wrong service, are missing included digital materials, cannot access your delivery, or believe there has been an error, I want the opportunity to review the issue and make it right where appropriate.

Include your order number and a clear description of the problem so I can locate your order and respond efficiently.